Administration
Discover more about our extensive range of professional courses. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Employee Rights and Responsibilities
Fully online course where you will learn about employment rights, legislation, effective communication, health and safety, working as a team and developing your own knowledge and skills.
Customer Service Level 2 and Level 3
Customer Service qualification measures high standards of service, enabling you to demonstrate a high performance standard, and a commitment to continuous development.
Business Administration Level 2 and Level 3
Business and Administration are for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
Team Leader
The Level 2 qualification in Team Leading offers a highly flexible approach to learning. Designed for practising or aspiring team leaders who wish to develop their team leading skills and knowledge
Management
This qualification, designed for practising or aspiring managers, helps to grow professional management skills including decision-making, managing team dynamics and delegation capability.
Education and Training
The Level 3 Award in Education and Training (previously known as PTLLS) is a nationally accredited teaching qualification and provides an excellent introduction to the role of teaching. The course assessment is three written assessments and a practical 15 minute micro-teach.
Adult Care
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Level 2 Short Course's
We offer Level 2 course's in:
- End of Life
- Equality and Diversity
- Healthcare Support Services
- Mental Health Awareness
- Principles of Medication Awareness
- Working with People with Learning Disabilities
- Awareness and Prevention of Falls
- Care Planning
- Dementia Care
- Infection Control
- Understanding Autism
- Behaviors that Challenge
- Care and Management of Diabetes
Level 3 Short Courses
We offer Level 3 course's in:
- Dementia Care
- Mental Health
- Autism
- Care and Management of Diabetes
Adult Care
We offer full Diploma's for Adult care at Level 2, 3, 4 and 5.
These courses are designed to support people already working within care and observations are required.
We also offer Level 2 and Level 3 in Preparing to Working in Adult Social care, which is designed for people who wish to enter the care industry.
Residential Childcare
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Level 2 Children and Young People's Workforce
This qualification is for those who work with children and young people from birth to 19 years of age and wish to build and
develop the knowledge and skills needed in this role
Level 2 Diploma for Early Years Practitioner
The aim of this qualification is to provide learners with the knowledge and understanding of babies and young children from birth to seven years of age with applied knowledge in the early years, 0–5 years. The qualification content meets the Department for Education’s (DfE) Level 2 full and relevant criteria for a Level 2 Early Years Practitioner in the workforce.
Level 3 Diploma for Children and Young People's Workforce
This qualification is for those who work in a supervisory role within a children and young people's workforce environment who are looking to develop their skills and knowledge further
Level 3 Diploma for Residential Childcare
The qualification enables the learner to gain essential skills and knowledge to support children and young people in residential childcare settings, including well-being and resilience, positive relationships and attachments, health and safety, sexual exploitation, communication, positive behavior and positive outcomes.
It also offers the learner the opportunity to cover optional topics which are particularly suited to specific residential childcare and
respite care settings.
New residential care workers will need to achieve the qualification within two years from employment.
Level 5 Diploma in Leadership and Management for Residential Childcare
Level 5 Diploma in Leadership and Management for Residential Childcare (England) has been developed to give
learners the opportunity to:
- demonstrate competence as a Residential Childcare manager
- develop knowledge, understanding and skills related to the leadership and management of practitioners in Residential Childcare
- have existing skills recognised
- engage in learning that is relevant to them and which will provide opportunities to develop a range of skills and techniques, personal skills and attributes essential for successful performance in working life
- achieve a nationally recognised Level 5 vocationally related qualification
- progress to employment in Residential Childcare
- progress to related general and/or vocational qualifications.
Facilities
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Level 2 - Facilities Services Principles
This qualification is for learners who are looking to gain knowledge about working in a facilities environment, such as care taker, concierge, estate operative, etc.
Level 3 Facilities Management
A Facilities Manager is responsible for the safe, secure and comfortable day-to-day working environment for properties, assets (e.g. equipment) and services that must be fully compliant with health and safety and other legislation. They are accountable for the management of the delivery of all FM services within their local area of responsibility e.g. for one or more contracts/services; specific services e.g. cleaning, maintenance or fleet services. They will ensure that levels of performance delivered exceed customer expectations within budget for the properties, assets and services.
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